Customer Care hours

Saturday – Thursday, 10:00 AM – 8:00 PM (BST). Friday: 2:00 PM – 8:00 PM. We respond to emails and WhatsApp messages within 4 business hours.

Studio address

SPLARO Flagship Studio — House 84, Road 12, Sector 13, Uttara, Dhaka 1230, Bangladesh. Walk-ins welcome during store hours. Parking available on Road 12.

Order support

For tracking, delivery, or payment questions, have your order number ready (format SPL-####, e.g. SPL-1001). Track at splaro.co/track-order with your checkout phone or order number — no account needed.