Clause 01
Delivery coverage
- SPLARO delivers nationwide across Bangladesh with Steadfast, including Dhaka, Chattogram, Sylhet, Rajshahi, Khulna, Barishal, Rangpur, and Mymensingh divisions.
- Remote areas may require an extra 1–2 business days.
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Shipping Policy · 2026
Shipping Policy
Steadfast delivery across Bangladesh — ৳60 inside Dhaka, ৳120 outside Dhaka.
Clause 01
Delivery coverage
- SPLARO delivers nationwide across Bangladesh with Steadfast, including Dhaka, Chattogram, Sylhet, Rajshahi, Khulna, Barishal, Rangpur, and Mymensingh divisions.
- Remote areas may require an extra 1–2 business days.
Clause 02
Processing time
- Orders are processed within 24 hours on business days (Saturday–Thursday).
- Orders placed after 4:00 PM, on Fridays, or on public holidays ship the next business day.
Clause 03
Dhaka metro delivery
- Inside Dhaka, standard Steadfast delivery takes 1–2 business days after dispatch.
- Delivery is ৳60.
- We do not currently offer a paid same-day or express add-on at checkout.
Clause 04
Outside Dhaka
- Outside Dhaka, delivery typically takes 2–5 business days depending on destination.
- Delivery is ৳120.
- You will receive SMS or WhatsApp updates with Steadfast tracking once the parcel is handed over.
Clause 05
Delivery charges
- Delivery is ৳60 inside Dhaka and ৳120 outside Dhaka on every order.
- There is no flat ৳120 nationwide rate and no free delivery over a spend threshold.
Clause 06
Cash on Delivery (COD)
- Every storefront order is Cash on Delivery.
- A verification call may be placed before dispatch.
- Repeated COD refusals may result in account restrictions.
Clause 07
Undelivered parcels
- If a Steadfast attempt fails because of an incorrect address or unavailability, our team will contact you to reschedule.
- Parcels unclaimed after three attempts return to SPLARO.
- Because payment is collected on delivery, unclaimed parcels are not charged.